The Next-Generation Care Intelligence Platform
that connects payors, providers, and care systems for patients.
Explore MoreIntegrate Healthcare Access with
Our Technology
Composable, Scalable Design
Engineered to scale reliably across the country with embedded AI-capabilities to support advanced automation, intelligence, and continuous optimization.
Analytics and Insights
Secure dual-portal engine that provides actionable business intelligence and supports data-driven outcomes.
Security with Compliance
All health data stored in ministry-certified EMRs, with HL7 and FHIR standards ensuring secure integrations.
Operational Excellence and Roadmap
Automated deployments, strict access controls, and a clear innovation roadmap to support continuous growth.
Our Services
Empowering your members through seamless, integrated care delivery across healthcare silos.
Need a Family Doctor? Specialist? MRI?
Care Navigation
- Faster access to family doctors, specialists and diagnostics through smart technology
- GotoDoctor's Service Engine identifies efficient care options across available care pathways
- Coordinate with members' own doctors and providers for a seamless and personalized care path
- Dedicated advocacy to help patients move through care with fewer delays
Seamless coordination between virtual and in-person care
Clinical Care Network
- 300+ partner pharmacies with point-of-care testing and professional consultation
- 15+ multi-specialty clinics across multiple provinces
- 100+ licensed physicians and providers, including psychiatry, orthopedics, internal medicine, and occupational health
Mental Health, EFAP and Wellness
- Structured and supported journey toward sustained wellness improvement
- Personalized digital platform and 1:1 guidance and counselling
- Empowering women's health and extending men's longevity with clinically guided protocols
- Seamless public health service integration for optimal cost-efficiency
A national network of family physicians, psychiatrists, orthopedic surgeons, internal medicine specialists, and workplace safety and medical experts.
Physician Care - Virtual Care
- Members can access care by phone, virtually, or in-person
- Integrated Pharmacy and Clinic Network for comprehensive care
- Canadian, provincially registered physicians and providers located within each province
- Mobile-Ready Web Portal, with 24/7 bilingual member support
Wait-time Navigation
95%
of members and care teams accept recommended options
99%
of case requests accepted
70%
reduction on wait time
50+
Different types of care
Virtual Care That Fits Your Schedule
Phone, Virtual, or
In-Person
Calls answered within
60 seconds
Average appointment wait time
<22 minutes
About Us
GotoDoctor is a next-generation care intelligence platform that accelerates care delivery through smart technology and seamless network of virtual and in-person care providers.
The platform is designed to integrate providers, payors, and healthcare systems into a coordinated care model centered on the patient. GotoDoctor operates across public and private healthcare environments, supporting alignment between benefits, clinical services, and care delivery workflows.
Our Mission
Bringing AI-driven intelligence to every touchpoint to streamline care.
Data-Driven Care
Harnessing the GotoDoctor Service Engine
A data-intelligent platform with AI capabilities - to accelerate care access, enhance decision-making, and eliminate inefficiencies across the healthcare continuum.
Strengthen clinical insights and decision support.
Your care,
connected.
Integrating clinical, benefit and provider datasets
to enable precision navigation, continuity of care, and measurable outcome improvement.
End-to-End Care all connected in one continuous path.
From Virtual Onward
Unifying pharmacy and clinic networks
to create a consistent and coordinated patient journey from virtual to in-person care.
GotoDoctor healthcare transformation consortium
Partnering with leading insurance enterprises and benefit administrators
to co-develop the next generation of InsurTech solutions that enhance plan design, predictive care management, and member engagement.
Creating system-wide alignment across providers, insurers, and employers for a more sustainable future of care.
Aligning public, private, and employer health systems
to drive scalable efficiencies and sustainable healthcare delivery.
Tommy Cheung,
Founder & CEO
With over 25 years of industry management experience, including at publicly traded retailers, ministry of health, pharmaceutical institutions and provincial professional association, Tommy has established a number of ventures and received multiple recognitions for his works.
A graduate from the University of Toronto, Faculty of Pharmacy, Tommy also completed his Master of Business Administration at Schulich School of Business at York University and Information Systems Management program at Ryerson University.
Our Expert Advisors
Kevin Dougherty
Chief Strategy Advisor
Former President of Sunlife Canada
Andrew Duckman
Partner
Fort Capital
Arthur Kennedy
Senior Advisor
Gotodoctor
Cheryl Kerr
Founder and Managing Partner
Medex Healthcare Services
Shawn Leslie
President & CEO
The Leslie Group Limited
Marilee Mark
President
Marilee Mark Consulting Co.
David Tompkins
VP, Sales
Manitoba Blue Cross
Our Investors
Why Partner with Gotodoctor
Accelerated member access to quality care
Reduced claims costs through proactive intervention
Proven ROI and measurable outcomes
White-label capability for TPAs and insurers
Real-time analytics and reporting
Get in Touch
Reach out to us for inquiries or collaborations.
